Refund Policy

1. Digital products

Everything sold on Masterphub — courses, prompts, skills, and agents — is a digital product delivered immediately upon purchase. Because access is granted right away, we generally do not offer refunds once content has been accessed.

2. When we do refund

We will issue a refund if:

— You were charged twice for the same purchase by mistake.
— A technical error on our end prevented you from accessing the course or content you paid for, and we couldn't fix it within a reasonable time.
— You request a refund within 7 days of purchase and have not accessed any of the course content (for course purchases).

3. How to request a refund

Email stavjadam@gmail.com with your order details (email used at checkout, course or item name, and date of purchase). We respond within 2-3 business days.

4. Honey Credits

Honey Credits used to unlock free or credit-based content (prompts, skills, agents) are not refundable, since they have no cash value and are part of the platform's free-to-use system.

5. Processing time

Approved refunds are processed back to your original payment method and typically appear within 5-10 business days, depending on your bank or card provider.

6. Contact

Questions about this policy — stavjadam@gmail.com